9 Ways to Create a Unique Selling Proposition That Will Make Your Product or Service Stand Out from Your Competition

9 Ways Darker
9 Ways Darker

In my last article, I talked about the importance of your product or service being “worthy” if you ever hope to have raving fans or excited customer evangelists.

One of the ways you can ensure that your product or service is worthy is by making sure that your product or service (or your company or business) stands out from what your competitors offer.

But what do you do if your product or service doesn’t naturally stand out?

Stick with me, because you’re about to learn nine things you do to can make your product or service stand out from the competition.

Are you ready? Here you go…

9 Ways to Create a USP (Unique Selling Proposition)

1. Personality or Brand – One way you can stand out from your competitors is based on who the founder/CEO of the company is or the person/identity that represents the company.

If your founder, CEO, or company are unique, then make sure to emphasize them in all your marketing and ads.

Examples:
Steve Jobs & Wendy’s

2. Backstory – How the company (or founder) got into this particular business is another way you can stand out from your competitors.

If you have a unique backstory, then make sure to tell it. And tell it over and over again.

Examples:
TOMs Shoes – According to the website, founder Blake Mycoskie “witnessed the hardships faced by children growing up without shoes” while traveling in Argentina in 2006.

“Wanting to help, he created Toms Shoes, a company that would match every pair of shoes purchased with a new pair of shoes for a child in need.”

Clif Bar – Clif Bar is a family and employee-owned company that believes happy, healthy people create the best food. Their culture, pay, benefits, holistic wellness programs, and dedication to employees’ career growth create a unique and meaningful workplace. Where we take ourselves lightly and our work seriously.

3. Experience – The experience people have from buying or using your product or service to get the result they want.

If the experience you currently provide isn’t that unique, then think about what you can do to make it unique, fun, and different.

Examples:
Disneyland and any high-end restaurant

4. Process – How the company does what it does, creates the product, performs its service, or brings about the promised results.

Example:
Aquafina claims their water goes through a seven-step HydRO-7 filtration process that supposedly takes out more solids than other filtration methods, which makes it the purest bottled water you can buy.

5. Product or Service – The product or service itself is unique.

This is a rare way to stand out. But if this is true, then make sure to point it out to your prospects.

Example:
iPhone (when it first came out)

6. Price – Lowest price. This is the least effective way for MOST businesses to stand out. But if this is true, then make sure to let your prospects know.

Example:
Walmart

7. Promotion or promise – If you can’t find a way to make your product or service stand out from my previous six examples, then you can offer a unique promise to your prospective patrons.

Examples:
Dominoes = 30 minutes or less

8. Place – Physical location and/or the channel (or media type ) you will use.

This is a way to stand out from your competitors that most businesses and companies overlook. So take time to think about ways you can leverage this in your unique situation.

Example:
Blendtec Blender – Tom Dickson is the founder of Blendtec. And Tom is an inventor.

Back in 1975, Tom’s curiosity was piqued when he used a vacuum to clean up some spilled wheat kernels. This curiosity drove him to revolutionize the home wheat milling industry, taking it from stone grinding to his patented, stainless steel, milling heads.

But, like most inventors, Tom didn’t stop there. He dreamed of inventing the perfect mixer using the freshly milled flour from his mill, so he could make homemade bread in minutes.

And that is how he came up with the Blendtec Blender.

But Tom is a unique sort of guy. In order to test how strong his new blender was, he decided to try blending 2x2s. And guess what? It worked!

So how did he go from that to producing viral videos?
George Wright, Blendtec’s marketing director, heard about Tom’s habit of testing the blades by blending boards, so he had an idea.

Why not video Tom blending up items that you normally can’t (and probably shouldn’t!) blend?

The rest is history. They currently have 855k subscribers.
A video of them blending an iPad has 19M views.

They’ve also been featured in many articles and websites.

9. Big Idea – A clear, compelling big idea.

If none of the other ways I mentioned above are possible, then coming up with a big idea for your product or service can work for you.

Example:

P90X – A New York Times article said this…

“P90X fans swear by the workout, a mix of jumping, yoga, martial arts, and strength training that, in fact, isn’t all that revolutionary. But the secret of P90X’s success is the marketing.”

So by using these 9 ways to create a more effective USP.

Standing out from your competition is one way you can make your product more worthy.

But let me give you some questions you can ask that can help you to make your product more worthy.

Questions To Help You Make Your Product “Worthy”

For the rest of the articles in this series, I’m going to focus on cultivating, coordinating, and celebrating your fans and customer evangelists.

But having a product or service that’s worthy is the starting point that will impact your ability to do any of the other things I’m going to show you.

So let me leave you with these questions to help you work on making your product worthy.

  • Who are you trying to help? You have to understand the target patron group you will market to. And you have to understand if they are the best group to actually market to, based on what the company offers.
  • What are you actually offering? What forms are we selling it in? Can you change or improve this in some way in order to make your product or service more worthy?
  • What problem are you solving for them? Can you add, subtract, or in some other way change the problem you’re solving?
  • What are you asking for in exchange for what we are offering? Is the transaction just monetary? Or are you also asking for a time commitment, a commitment to a community of customers with similar needs, desires, etc.?

Read the First Two Articles About the 12th Marketing Fundamental You Need to Succeed

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The Unique Selling Proposition of a Man Named Harry

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FINAL 1

If you have missed my previous articles on the importance of having a unique selling proposition (i.e. USP), then you can read them here:

Today, I want to share with you a powerful story of a man who personally tapped into the power of a USP.

The Story of a Man Named Harry

I never heard motivational speaker Bill Gove speak.

But I heard that he was considered the founder of the public speaking industry.  I also heard that he was an amazing storyteller.  

I’m about to share with you an example of the type of story that made him so special.

It’s a story of his that I came across that reveals a simple way one appliance store owner established a powerful brand, a brand that helped his store stand out from the rest.

It was so powerful that it even helped his store compete against the discount stores in his neighborhood.

Bill Gove told this story…

How Harry Competed With The Discount Stores

Harry ran a small appliance store in Phoenix, Arizona.  Harry was used to price-shopping by young couples. They would ask detailed questions about features, prices, and model numbers, and one of them always took notes.

Harry knew that as soon as they left the store they were going to head for one of the discount appliance dealers to make comparisons.  

“Nevertheless, Harry would patiently answer all their questions, even though it took more than a half-hour at times. But here’s where Harry really shines.”

Harry’s Surprising Response

Bill would continue by saying, “When the couple would announce that they were going to look around at some other places, Harry had a standard spiel to deliver. ‘I know that you’re looking for the best deal you can find,’ he would say.”

“‘I understand that, because I do the same thing myself. I know you’ll probably go down to Discount Dan’s to compare prices.  I know I would.  But after you’ve done that, I want you to think of one thing.

“‘When you buy from Discount Dan’s, you get an appliance–a good one, I know, because he sells the same appliances we do’.”

Now watch closely how Bill describes how Harry presents his USP (unique selling proposition) because it’s so powerful…

Harry’s Powerful USP

Bill shared that Harry would say, “‘But when you buy here, you get one thing you don’t get at Dan’s. You get me. I come with the deal. I stand behind what I sell. I want you to be happy with what you buy. I’ve been here 30 years. I learned the business from my Dad, and I hope to be able to give the business over to my daughter and son-in-law in a few years.

“‘So you know one thing for sure–when you buy an appliance from me, you get me with the deal. That means I’ll do everything I can to be sure you never regret doing business with me. That’s a guarantee.”

Then Bill said, “Harry would then wish the couple well and give them a quart of ice cream in appreciation of their stopping at his store.

Bill Gove finished the story powerfully by saying, “Now how far do you think that couple is going to get with Harry’s speech ringing in their ears and a quart of ice cream on their hands in Phoenix, when it’s 110 degrees in the shade?”

Awesome story, isn’t it?

I don’t know if you realized this but there are six powerful unique selling proposition lessons that any company can learn from Harry.

Continue reading and you’ll discover what they are…

6 Brand Lessons From Harry That Can Help You Succeed

1. Offer a powerful guarantee.

People are scared to be ripped off or to look stupid.  Not many have a lot of extra money to risk.  That means that if you take away the risk, you’ll increase sales.

2. Know the questions your customers have and be prepared to effectively answer them.

Customers will have questions before they buy, even if they’re just simple ones like, “I want it.  What’s the next step?” Do your best to learn their questions and how to powerfully answer them.  

If prospects have too many unanswered questions, they’ll usually take their purchase elsewhere.

3. Don’t just sell a product or service. Attach who you are (or “who” your business is) to it.

This is the power of a brand. It’s the personality of a product that makes one product more appealing than another. It’s what (who) it represents. Don’t just focus on what your product or service is. Focus on who is offering it, whether that who is you or the personality your business represents.

4. Know what makes you/your business different from your competitors and make it clearly known to your customers.

Are you clear about what makes your business different from the others? Can you easily explain the difference to someone? If you can’t, you need to become clear and learn how to explain this to others.

5. Be a real human being interacting with another real human being.

Maybe at some point in the past people preferred buying from entities over people (if that was ever the case), but nowadays people want to buy from real people – people they know, like, trust, and can relate to.

Even if your business isn’t tied to your personality, make sure it has a personality. Make sure it’s human. Make sure your employees speak to your customers as one real person to another real person.

Understand your customers. Care about them and make sure that they know you understand and care about them!

6. Give and you’ll receive.

Do whatever you can to make the first move in the relationship with a potential customer. Don’t make them take the first step.  Give them value, make their day before – or even whether – they purchase from you or not.

When you do these things, you’ll create a powerful brand, just like Harry.

The 5th Marketing Fundamental You Need to Succeed in 2021

That’s it for the 4th marketing fundamental. Next week, I’ll begin to reveal what the 5th marketing fundamental is.

Stay tuned. Subscribe below to be automatically be notified when it goes live.

In the meantime, if you want to catch up on the previous marketing fundamentals I’ve already revealed, then click here. (There are currently 21 previous articles in this series.)

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14 Famous Unique Selling Proposition Examples You Can Use

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FINAL11

In my last article, 4 Lessons About Unique Selling Propositions from the Man Who Made the Concept Popular, I revealed the four important things that Rosser Reeves said about USPs.

Today, instead of trying to teach you more about unique selling propositions, I thought I’d give you some examples of some powerful ones.

Some you might have heard of, some you haven’t. Some are USPs for new companies, some are for old brands.

Either way, if you study them closely, you’ll walk away with a deeper understanding of how to make your marketing or your brand stand out from your competition.

14 Famous Unique Selling Propositions Examples

I’ve shared a brief comment with each of these examples below.

But I want you to read these unique selling propositions with the four things that Reeves revealed in mind. That way, you will make your own discoveries and uncover your own insights.

1. Dominos Pizza – Old delivery guarantee: “30 minutes or it’s free.”

My Comment: This was a claim that no one else was making back then. If you were hungry and you wanted food now, then you knew where to get it.

2. NerdFitness.com “We help nerds, misfits and mutants lose weight, get strong and get healthy permanently!”

My Comment: When most gyms are trying to attract athletes, they focused on a neglected group.

3. GEICO – “15 minutes could save you 15 percent or more on car insurance.”

My Comment: The genius of this claim is that it’s clear, simple, and very specific.

4. FedEx – Old guarantee: “When it absolutely, positively has to be there overnight.

My Comment: When this claim was first made, it was an unheard of promise. And it was a promise that solved the need of many business people.

5. Schiltz Beer – Old campaign: They had a campaign that is now known as the “Purity” campaign. The campaigned basically went into detail about their brewing process. It explained the care that went into each step. It explained the science behind each step. It revealed all of the things that were meant to show why Schlitz was a “pure” beer.

My Comment: They were the first to point out things that many of the competitors also did. By claiming these things first, they stood out.

6. 7UP – Old slogan “The uncola.”

My Comment: Instead of trying to be like their competitors, they decided to emphasize what made them different.

7. Robinhood “Investing for everyone.”

My Comment: Now that they’ve been in the news recently, I think this promise is stronger than ever.

8. Warby Parker“Try 5 pairs for free at home.”

My Comment: They decided to address the problem that most people had: the difficulty of finding the right pair of glasses.

9. Head & Shoulders“Clinically proven up to 100% dandruff protection.”

My Comment: They choose to be known for something that many other shampoos didn’t even talk about.

10. Palmolive Dishwashing Liquid – Old slogan: “It softens your hands while you do the dishes.”

My Comment: This slogan stood out because it suddenly made dishwashing liquid have a whole new purpose.

11. The Economist – “You’ve seen the news, why not discover the story.”

My Comment: I like this because it suggests that you’ll learn the behind-the-scenes stories that you won’t get anywhere else.

12. Tiffany & Co“The right one is worth waiting for.”

My Comment: This is a creative way to express a double entendre that express their uniqueness and the uniqueness of the person you’re purchasing the jewelry for.

13. Ben & Jerry’s“We make the best possible ice cream in the best possible way.”

My Comment: This is a great way to continue to remind consumers that they make amazing ice cream with a powerful purpose behind it.

14. Tuesday Morning – When this store first began, it was literally only open on Tuesdays.

My Comment: When most stores were trying to be more available, they chose a different strategy. By limiting the times customers could purchase from them, they stood out in the marketplace and made their company more memorable and desirable.

If you have any examples that I didn’t include, feel free to list them in the comments below.

Want More?

If you missed my first article about the 4th marketing fundamental, you can check it out at the link below:

The 4th Marketing Fundamental You Need to Succeed in 2021

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4 Lessons About Unique Selling Propositions from the Man Who Made the Concept Popular

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4LESSO1

How to Create a Truly Unique Selling Proposition

I’m about to reveal to you some things about creating a unique selling proposition that most of your competitors don’t know. Once you understand these things, it will help you to create a USP that is many times more powerful than your competition.

But in order to do that, you first need to know about the man behind the concept.

Rosser Reeves: The Man Behind One of the Most Important Activities Companies Must Constantly Engage In

Theodore Levitt, a professor at Harvard Business School, once described the importance of differentiation with these powerful words…

“Differentiation is one of the most important strategic and tactical activities in which companies must constantly engage.”

Do you know what I find so interesting about the concept of a unique selling proposition or point of difference?

Many companies these days think they understand the concept, but they don’t know the origin of the term.

And for that reason, they really don’t grasp the full meaning and potential of the concept.

I don’t want you to be like these companies that only know the general concept. I want you to understand the full meaning and power behind a unique selling proposition.

To do that, you need to know about the man who coined the term USP.

Who Was Rosser Reeves?

He was an American advertising executive who was a pioneer of television advertising. How good was he at what he did? Well, he generated millions for his clients.

Do you know what I’d say his own personal USP was?

He didn’t think companies should advertise just for name recognition. Instead, he believed the purpose of advertising is to sell.

In fact, he insisted that the purpose of an ad or commercial was to show off the value or unique selling proposition of a product.

He didn’t think that the purpose of an ad or commercial was just to be funny or clever.

So, what did Rosser Reeves actually say about the unique selling proposition? I found this quote below from him. In it, he shares some powerful thoughts about a USP.

Let me share this quote about the USP and then I’ll share some insights we can glean from it…

The Powerful Thing Rosser Reeves Said About the Unique Selling Proposition

“Each advertisement must make a proposition to the consumer. Not just words, not just product puffery, not just show-window advertising. Each advertisement must say to each reader: ‘Buy this product and you will get this specific benefit.’ The proposition must be one that the competition either cannot, or does not, offer. It must be unique-either a uniqueness of the brand or a claim not otherwise made in that particular field of advertising. The proposition must be so strong that it can move the mass millions; i.e., pull over new customers to your product.”
Rosser Reeves
Photo by Matvey99 – Own work, CC BY-SA 4.0,
— Rosser Reeves, 1961

4 Lessons About Unique Selling Propositions from the Man Who Made the Concept Popular

Now let me reveal four lessons we can learn from what Reeves said. To do that, let’s look closely at four things he said about USPs:

1. It should promise a specific benefit.

The mistake that some companies make is they don’t make any promise at all to their prospects. The mistake that other companies make is that they make a vague promise.

Why is that a problem? Because vague promises don’t stand out. How could they? When something is communicated in an unfocused or imprecise way, then its meaning isn’t clear.

Something unclear doesn’t stand out. Only a specific promise does.

If you want to harness the power of the 4th marketing fundamental, you need to make a specific promise to your prospects. That’s the first way to stand out and be different in the marketplace.

2. It must contain a claim the competition can’t or doesn’t offer.

Another mistake that some companies make is they just copy the promises of every other company in the market. That will never make a company different.

That means you need to start by asking and answering some important questions:

– What are all the claims that your competition is making in the marketplace?
– Is there a common theme? Are they trying to solve a common problem or relieve a common pain?
– What claim is not being made in the marketplace that your company can honestly make or that can be made about your product or service?
– What is the gap or blind spot that is being overlooked by your competitors? Is there a way to relieve the problems or pain in the marketplace that isn’t being offered? Or is there a problem or pain that is not being focused on at all?

If you feel stuck trying to answer these questions, then the next point might help.

3. It must express a uniqueness of the brand or the claim being made.

If you don’t feel like you can make a unique claim, in what other ways can your brand stand out?

You see, a unique claim is not the only way that your company, product, or service can be different and stand out. The other way is through your brand.

What makes your brand different than the others? You might not think that there are many ways to make your brand stand out, but there are actually 9 different ways you can do that.

I’m don’t have the time to go over all 9 of the different ways, but I will share three of them with you:

  • Personality or Brand – Who is the founder/CEO of your company or who represents your company? Do they make your company different? Examples: Steve Jobs & Wendy’s
  • Backstory –The story of how the company (or founder) got into this particular line of business. Examples: TOMs Shoes or Clif Bar
  • Experience – The experience people get from buying or using your product or service to get the end result they want. Examples: Disneyland and any “high end” restaurant

Hopefully, these will give you some ideas to get you started.

4. The claim must be strong enough to move the masses.

Wow. Now that’s setting the bar high, isn’t it? But before you just dismiss this completely, let’s think about what it says for a minute.

I think the key point is that you shouldn’t focus on a claim about your product or brand that just moves one person or a few people. You want to find one that hits the nerve of a large amount of people.

In other words, you want to find a claim that speaks to a universal need, desire, pain, or goal in the marketplace.

Look, I’ll admit something to you. It might not always be possible for you to literally come up with a unique selling proposition that moves the masses.

But if you don’t aim that high, you’ll fall so short of the power that the unique selling proposition could bring to your company and its marketing.

Now that you know the original concept of the unique selling proposition, you have insight that many companies have overlooked, which means you now have the opportunity to use it in a way that your competitors have no clue is even possible.

My hope is that you’ll take this insight and implement it to the fullest. By the way, if and when you do implement it, I’d love to hear about it.

If you missed my previous article, you can check it out at the link below:

The 4th Marketing Fundamental You Need to Succeed in 2021

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The 4th Marketing Fundamental You Need to Succeed in 2021

The 4th Marketing Fundamental You Need to Succeed in 2021 1

On the first Monday in January, I began a series called “The 12 Marketing Fundamentals You Need to Succeed in 2021.

In my first article of the series, I laid an important foundation that I will continue to build on. In that article I said…

Based on some things I’ve been reading from the experts I follow, there are some interesting trends and predictions that are said to be coming our way in 2021. 

These trends and predictions will be opportunities for people that know how to leverage them.

But I believe that the sweet spot in 2021 is the place where opportunity and the fundamentals meet. 

You see, the people and companies that succeed the most are the ones that keep their eye out for opportunities and then take advantage of them by harnessing the fundamentals. 

What fundamentals? The marketing fundamentals that have existed for at least 100 years and that will probably exist for at least another 100 years. 

-Scott Aughtmon, The 12 Marketing Fundamentals You Need to Succeed in 2021.

The First 3 Marketing Fundamentals:

The three marketing fundamentals that I’ve revealed so far are:

  1.  The first marketing fundamental is attention. Because without attention, there is no marketing.
  2.  The second marketing fundamental is attraction. Without attraction, all the work you put into capturing their attention will be wasted.
  3. The third marketing fundamental is follow-up. Because two of the biggest mistakes many companies make are tied to follow-up. They don’t follow-up at all. They don’t follow-up enough.

The 4th Marketing Fundamental You Need to Succeed in 2021

The 4th Marketing Fundamental You Need to Succeed in 2021 1

The fourth marketing fundamental that you’re going to need in 2021 is the one that really has an impact on all of the marketing fundamentals I’ve revealed so far.

And honestly, it probably impacts all the fundamentals I’m still going to reveal.

What is the fourth marketing fundamental? It’s your unique selling proposition or USP. Some call this your point of difference or POD.

Whatever you call it, it’s a marketing fundamental you can’t overlook. Why?

Because if you’re ever going to have any chance of your prospects choosing your company, product, or service over your competition, then they have to understand something important.

Your prospects have to know WHY and HOW your business is different and better than any of the other choices.

I have two situations for you to imagine to help you see the need for this.

SITUATION #1

water 4998513 1920

Imagine that you’re thirsty and want to buy a bottle of water. Now imagine a whole crowd of people who all look and sound similar. They are even dressed similarly.

They are all yelling your name, holding up water bottles, and telling you they have what you want! Which one are you going to choose?

It’s hard to decide, isn’t it? It’s actually pretty confusing. You’ll probably pick the closest and/or the loudest one.

Let’s look at the next situation and see how different it is…

SITUATION #2

bottles red

Now imagine the same situation and the same crowd yelling out the same things. But suddenly you look closer at the crowd and you see one guy who is dressed differently.

He’s yelling your name too, but he’s saying something different. He’s telling you that his water is chilled at exactly 40ºF to make it extremely refreshing. He tells you that the others are just at room temperature.

He also tells you that his water comes from a pure spring at the top of a mountain and is filtered to remove any impurities. He tells you that even though it is filtered, it still maintains the important minerals your body needs.

He also mentions that all of the others are offering just filtered and bottled tap water. He tells you that his water is priced at the same as the others, but that it will be much more refreshing and helpful for your body.

Which one are you going to choose now? The one guy who is different! Why? Because you know why/how what he is offering is different and better than the others.

This is what it’s like when we make it clear to our prospects why/how we’re different from the competition.

The Van with the Generic Sign

Many years ago, I was driving through a city and saw a van with a generic sign on its door that just said, “Air conditioning and heating service.’ It also had a phone number on the sign that you could call.

I couldn’t believe that was all it said! Did they think someone who needed that service was going to see the van a scream, “YES! I finally found an A/C and heating service!” And then call them right away?

In a small town, with no competition for miles around, that might work. But it’s not going to work in most other areas! Why didn’t this guy at least have his name on A/C & heating sign? Something at least like, “Steve Smith’s A/C& Heating service?”

Better yet, why didn’t this guy ALSO have something on the sign that explained how his service was unique. He could’ve had something like, “We offer the guaranteed best-priced services that are fully guaranteed for 1 year!”

That would’ve been much more powerful and attractive to prospects looking for his services. My prediction is that his business is no longer in existence.

Successful companies make it very clear that their companies are different than the competition. They clearly spell out how their product or service is better/different.

If you want your company to have a chance of succeeding, then prospects must know how you’re different than other companies selling the same things.

USP or POD Applied to the Other Fundamentals

But remember what I said earlier? I said that this also applies to the previous marketing fundamentals. Well, think about that for a second and then answer these questions:

  • If you want to capture attention, do you think something different or the same will do it best?
  • If you want to capture attraction, do you think something different or the same will do it best?
  • If you want to capture attention with your follow-up, do you think something different or the same will do it best?

You know the answer.

Do you now see why I’ve said a USP or POD is so important?
I’ve mentioned the importance of your prospects knowing how your company or product is different or better is than the competition.

But the reality is that in this world that’s crowded with competition in every vertical, one of these things is more important than the other.

The short video below gives a pretty powerful argument as to why different is better than better.

Sally Hoghead – Why Different is Better Than Better

VIDEO DESCRIPTION: It’s no longer enough to be good, or better, or even the best. Now the question is…what makes you DIFFERENT? Sally Hogshead, New York Times Bestselling author, Hall of Fame Speaker, and creator of the Fascinate test speaks on the subject of why DIFFERENT is better than BETTER.

Want to Catch Up on This Series?

Have you missed my other articles and want to catch up? You can go to this page I’ve created for the series.

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